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Price : Free
Date : January 30, 2019
Location : St. James

Call Center Collections Agent


Get a fresh start with a Career at Teleperformance. 

Are you a good listener? Do you enjoy solving problems?

Do you share a belief that customers should be treated with respect and be accountable for repaying their financial obligations when possible?

Check out a career with Teleperformance today!

This is a place where we believe in people where teamwork wins. This is a place where we work for people, that’s how we put commitment into practice. This is the company that inspires to learn, to teach, to grow, to get things done. This is the company that motivates, being happy to make a difference.

This is Teleperformance.

We are now hiring call center collections agents to join one of our exciting teams. In this role you assist customers in finding options to pay their account and set up payment arrangements and plans with them. Accounts are typically 1 to 180 days past due. Excellent and comprehensive paid training is provided to new team members.

Our ideal candidate should:

Be 18 years or older, possess a valid ID, NIS and TRN

Flexible to work up to 10pm and beyond

Excellent verbal communication skills

Must be self-motivated

Negotiation skills

The ability to problem solve creatively

Must be proficient in time management

Strong desire to achieve goals

Basic computer knowledge/skills- including the ability to type 20 WPM- please see our typing tutorial on our Facebook page- Teleperformance Jamaica-as a handy tool to assist you with your typing skills

Ability and openness to work with a diverse customer base

Works well in team settings

We are proud to be part of the Teleperformance family and offer our team members a great place to work and much more.

Competitive hourly pay plus incentives

Free Wi-Fi

Free lunches & snacks while in classroom training

Free shuttle bus

Health benefits, Paid time off

Nurse, Doctor & Counselor on site

Employee Engagement Programs: Staff Parties, Sports Clubs, Fun Festival Talent Show & much more!  

Our clients require us to cover a large variety of shifts to offer the best service to their customers. We are opened 24 hours daily. 

This position is only available in Montego Bay at our 1 Mangrove Way Freezone location.

Use link to apply

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